on-call · rosters · escalation policies
Build the roster, attach an escalation policy, and let AlertKick page the person who is actually on call - climbing to the next one until somebody acknowledges. Everyone else sleeps.
Priced per server, never per engineer - your whole team is included on every plan.
Free plan · no card · commercial use allowed
Disk 92% on prod-web-1
acknowledged 02:20 · escalation stopped
Two people were paged in six minutes. Nobody off duty was woken, and the policy stopped the moment someone took it.
already have monitoring?
You do not have to replace anything to fix on-call. Send alerts in over a webhook and AlertKick handles the rota, the paging, and the escalation from there.
rosters and schedules
Build a rotation once - daily, weekly, bi-weekly, or a custom cadence - and it keeps turning. Everyone can see who is on call now, who is next, and when their own turn comes.
primary
backup
Thu-Fri backup is an override - the underlying rotation is untouched and resumes on Saturday.
Set the members, the order, and the handover time. Everyone takes a fair share and the schedule never needs re-typing.
Holidays, sick days, and swaps are a date range on top of the rota. The original rotation stays intact underneath.
Platform, database, and application on-call can each have their own rota, and escalation policies pick the one that fits the alert.
escalation policies
A policy is a list of levels. Each one names who to reach, on which channel, and how long to wait before giving up on them. Acknowledge at any level and the whole thing stops.
escalation policy · critical_alerts
Start
Notify primary on-call
push + SMS · wait 5 minutes
Escalate to roster daily_oncall
SMS + Telegram · wait 10 minutes
Escalate to engineering lead
WhatsApp + SMS · wait 10 minutes
Catch-all: #infra-alerts
slack · policy ends
Stop
where the page lands
The same incident reaches Slack, Telegram, WhatsApp, email, and SMS, and the mobile app pages you directly - then lets you acknowledge or resolve without opening a laptop. Acknowledging anywhere stops the escalation everywhere.
fewer pages, not more
Alerts are grouped and deduplicated before anyone is paged, and AI reads each one in context to decide whether it is worth an interruption. Three web servers spiking behind one load balancer is one page, not three.
89,959
events observed on one customer fleet
27
alerts a human was asked to read
1 : 3,300
interruptions to events
"What we needed was not more visibility - it was fewer, better interruptions. Twenty-seven alerts in three months from ninety thousand events is the difference between a team that reads its notifications and a team that has learned to ignore them."
the same agent, one layer down
Install the agent and AlertKick stops being only an on-call tool. It watches your servers from inside the kernel with eBPF - intrusions, SSH logins, rootkits, crypto miners, file changes - and feeds the same rosters and escalation policies you just built.
detect
Kernel-level eBPF detection mapped to MITRE ATT&CK, with AI explaining each event in plain English.
watch
Uptime, response times, SSL and domain expiry, cron heartbeats, CPU, memory, disk, and containers.
attribute
Every SSH session, command, and file change tied to who did it - human, pipeline, or AI agent.
pick a part, see what it does
On-call is where most teams start. Everything else comes on the same plan, so this is what you get on day one, not a roadmap.
Build a rotation once - daily, weekly, bi-weekly, or custom - and it keeps turning. The schedule is always visible, so nobody has to guess who is on call tonight.
handover Fri 09:00 · Europe/London
pricing
Per-seat on-call tools charge you for every engineer you add to the rotation - which is exactly the wrong incentive. AlertKick's bill tracks your infrastructure, and your whole team is included on every plan.
free
£0
10 uptime monitors and heartbeats, 5-minute checks, alerts to email, Slack, and Telegram. Commercial use allowed.
professional
£39/mo
On-call rosters and escalation policies, 5 hosts with eBPF security included, 20 checks at 1-minute intervals, 30-day retention.
business
£149/mo
25 hosts, 100 checks, 90-day retention, plus compliance evidence and reports for PCI DSS and SOX.
Build a roster, attach an escalation policy, and fire a test alert at yourself. Ten minutes, no sales call, and the whole team is included on every plan.
Start freefree plan · no card · commercial use allowed